Legal

Terms of business.

Last updated 5 October 2026

These terms apply when you use this website and when you buy services from Six Turn Mail. Please read them before booking. If anything is unclear, ask us at info@sixturnmail.com.

1. About us

Six Turn Mail is a company registered in Scotland, based at 54 Washington Street, Glasgow G3 8AZ, United Kingdom. Phone 07553 087070, email info@sixturnmail.com.

Our services are for businesses only. By ordering, you confirm you are acting for a business and not as a consumer.

2. Using this website

The information on this website is general and may change. The statistics we show come from the third-party sources named beside them, are mostly US and global data, and are not a forecast of your results. Links to other websites are for convenience and are not an endorsement. Please do not misuse the website or try to interfere with how it works.

3. Our services

What we provide for you is set out in a proposal or order confirmation we send by email (your "order"). It usually includes a fortnightly newsletter, automated email sequences, list clean-up and re-engagement, email authentication set-up and a monthly results report. If your order and these terms disagree, your order wins.

4. What we need from you

  • Your customer data. You supply your customer list and any data exports we agree. You confirm you have a lawful basis to email the people on it, such as consent or the soft opt-in for existing customers and enquirers, and you tell us about any restrictions.
  • Your voice and approvals. A short monthly voice note and timely feedback on drafts.
  • Technical access. Access to your domain's DNS settings so we can set up SPF, DKIM and DMARC, which inbox providers require.
  • Accurate information. You are responsible for the accuracy of facts, prices and offers you give us to include.
  • Regulated businesses. If your business is regulated, for example by the FCA, you are responsible for approving each email as compliant with your regulator's rules before it is sent.

If we are delayed because something we need has not arrived, our timescales move by the same amount.

5. Approving emails

We share every email with you before it is sent. Your order says which approval method applies:

  • Approve to send: an email is sent only once you approve it in writing, which includes by email.
  • Send unless you object: drafts we share at least 7 days before the send date are sent as scheduled unless you ask us to change or hold them.

6. Fees and payment

Our fees are set out in your order. Unless agreed otherwise, the one-off setup fee is payable before work begins and the monthly fee is payable monthly in advance. [Prices exclude VAT / We are not VAT registered].

If an invoice is unpaid 14 days after its due date, we may pause sending after telling you, and we may charge interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998. We will give you at least 30 days' notice of any change to our fees.

7. Ending the service

There is no minimum term. Either of us can end the service by giving 30 days' notice in writing, and email is fine. You pay for the notice period. The setup fee is not refundable once work has started, and we do not refund part months.

Either of us can end the service straight away if the other seriously breaks these terms and does not put it right within 14 days of being asked, or becomes insolvent. We can also stop any send that we reasonably believe would break the law.

8. Who owns what

  • Your data is yours. Your customer list and data stay yours. We will export them to you on request and when the service ends.
  • Your emails are yours. Once you have paid for them, you can use the emails we wrote for you however you like.
  • Our tools are ours. Our templates, processes, style guides and the automation set-up held in accounts we control remain ours. If you would like to take the automations with you when you leave, we can transfer or rebuild them in your own account for a one-off fee we will quote in advance.

9. Results

We provide our services with reasonable skill and care. We cannot guarantee particular results, such as sales, revenue, open or click rates, or inbox placement, because these also depend on things outside our control, including inbox providers, the quality of your list and your offer.

10. Data protection

For your customers' personal data, you are the controller and we act as your processor, only on your instructions. Our data processing agreement forms part of these terms and we will send it to you with your order. Our privacy policy explains how we handle personal data as a controller.

11. Confidentiality and case studies

We each keep the other's confidential information private. We will only name you as a client, or share your results, with your permission.

12. Our liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

Otherwise, neither of us is liable for loss of profit, revenue, business or goodwill, or for any indirect or consequential loss. Our total liability to you is limited to the fees you paid us in the three months before the event giving rise to the claim.

13. Events outside our control

We are not responsible for delays or failures caused by events outside our reasonable control, including outages or rule changes at email platforms and inbox providers.

14. General

We may update these terms. For existing clients, changes take effect after 30 days' notice. These terms and your order are the whole agreement between us. No one else has rights under it. These terms are governed by the law of Scotland, and the Scottish courts have exclusive jurisdiction.

Legal

Terms of business.

Last updated 5 October 2026

These terms apply when you use this website and when you buy services from Six Turn Mail. Please read them before booking. If anything is unclear, ask us at info@sixturnmail.com.

1. About us

Six Turn Mail is a company registered in Scotland, based at 54 Washington Street, Glasgow G3 8AZ, United Kingdom. Phone 07553 087070, email info@sixturnmail.com.

Our services are for businesses only. By ordering, you confirm you are acting for a business and not as a consumer.

2. Using this website

The information on this website is general and may change. The statistics we show come from the third-party sources named beside them, are mostly US and global data, and are not a forecast of your results. Links to other websites are for convenience and are not an endorsement. Please do not misuse the website or try to interfere with how it works.

3. Our services

What we provide for you is set out in a proposal or order confirmation we send by email (your "order"). It usually includes a fortnightly newsletter, automated email sequences, list clean-up and re-engagement, email authentication set-up and a monthly results report. If your order and these terms disagree, your order wins.

4. What we need from you

  • Your customer data. You supply your customer list and any data exports we agree. You confirm you have a lawful basis to email the people on it, such as consent or the soft opt-in for existing customers and enquirers, and you tell us about any restrictions.
  • Your voice and approvals. A short monthly voice note and timely feedback on drafts.
  • Technical access. Access to your domain's DNS settings so we can set up SPF, DKIM and DMARC, which inbox providers require.
  • Accurate information. You are responsible for the accuracy of facts, prices and offers you give us to include.
  • Regulated businesses. If your business is regulated, for example by the FCA, you are responsible for approving each email as compliant with your regulator's rules before it is sent.

If we are delayed because something we need has not arrived, our timescales move by the same amount.

5. Approving emails

We share every email with you before it is sent. Your order says which approval method applies:

  • Approve to send: an email is sent only once you approve it in writing, which includes by email.
  • Send unless you object: drafts we share at least 7 days before the send date are sent as scheduled unless you ask us to change or hold them.

6. Fees and payment

Our fees are set out in your order. Unless agreed otherwise, the one-off setup fee is payable before work begins and the monthly fee is payable monthly in advance. [Prices exclude VAT / We are not VAT registered].

If an invoice is unpaid 14 days after its due date, we may pause sending after telling you, and we may charge interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998. We will give you at least 30 days' notice of any change to our fees.

7. Ending the service

There is no minimum term. Either of us can end the service by giving 30 days' notice in writing, and email is fine. You pay for the notice period. The setup fee is not refundable once work has started, and we do not refund part months.

Either of us can end the service straight away if the other seriously breaks these terms and does not put it right within 14 days of being asked, or becomes insolvent. We can also stop any send that we reasonably believe would break the law.

8. Who owns what

  • Your data is yours. Your customer list and data stay yours. We will export them to you on request and when the service ends.
  • Your emails are yours. Once you have paid for them, you can use the emails we wrote for you however you like.
  • Our tools are ours. Our templates, processes, style guides and the automation set-up held in accounts we control remain ours. If you would like to take the automations with you when you leave, we can transfer or rebuild them in your own account for a one-off fee we will quote in advance.

9. Results

We provide our services with reasonable skill and care. We cannot guarantee particular results, such as sales, revenue, open or click rates, or inbox placement, because these also depend on things outside our control, including inbox providers, the quality of your list and your offer.

10. Data protection

For your customers' personal data, you are the controller and we act as your processor, only on your instructions. Our data processing agreement forms part of these terms and we will send it to you with your order. Our privacy policy explains how we handle personal data as a controller.

11. Confidentiality and case studies

We each keep the other's confidential information private. We will only name you as a client, or share your results, with your permission.

12. Our liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

Otherwise, neither of us is liable for loss of profit, revenue, business or goodwill, or for any indirect or consequential loss. Our total liability to you is limited to the fees you paid us in the three months before the event giving rise to the claim.

13. Events outside our control

We are not responsible for delays or failures caused by events outside our reasonable control, including outages or rule changes at email platforms and inbox providers.

14. General

We may update these terms. For existing clients, changes take effect after 30 days' notice. These terms and your order are the whole agreement between us. No one else has rights under it. These terms are governed by the law of Scotland, and the Scottish courts have exclusive jurisdiction.